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Return

Last updated: Mon, Oct 21, 2024

Chennai Star Return and Refund Policy (Detailed Breakdown)

Last Updated: 27th April 2024

Thank you for shopping at Chennai Star!

This policy outlines the conditions under which you can return or exchange an item you purchased from Chennai Star

Key Definitions:

Company (We/Us/Our): Refers to Chennai Star.
Goods: The items offered for sale on the website.
Orders: Your request to purchase goods from Chennai Star.
Website: Chennai Star
You: The individual or entity purchasing goods from Chennai Star.

Your Order Cancellation Rights:

You have the right to cancel your order within 14 days (about 2 weeks) of receiving the goods (or 14 days of a designated third-party receiving the goods on your behalf).

How to Cancel an Order:

Inform Chennai Star of your decision to cancel within the 14-day window. You can do this by replying to your order confirmation email.

Refunds:

Chennai Star will issue a full refund within 14 days (about 2 weeks) of receiving the returned goods.
The refund will be issued using the same payment method used for the original purchase.
You will not be charged any fees for the refund.

Conditions for Returns:


The goods must be returned within 14 days (about 2 weeks) of purchase.
The goods must be in their original packaging.

Items Not Eligible for Return:

Goods made to your specifications or personalized.
Goods that cannot be returned due to their nature (e.g., perishable items, expired items).
Goods that cannot be returned due to hygiene reasons (e.g., unsealed personal care items).
Goods that become inseparably mixed with other items after delivery.

Chennai Star reserves the right to reject returns that do not meet the above conditions.

Returning Goods:

You are responsible for the cost and risk of returning the goods to Chennai Star.
Return the goods to the following address: (Chennai Star, Bannanje, Udupi-576101)
Chennai Star recommends using an insured and trackable mail service, as they are not responsible for lost or damaged goods during return shipment.
Chennai Star cannot issue a refund without receiving the returned goods or proof of received return delivery.

Contact Us:

If you have any questions about Chennai Star 's Return and Refund Policy, please contact them using Email: jayalaxmisilks.media@gmail.com

If you have any questions about Chennai Star 's Return and Refund Policy, please contact them using Email: jayalaxmisilks.media@gmail.com