Refund

Refund Policy:

In an unlikely event where any of the following happens, we are liable to either issue a refund (partial or full) or send you a fresh order:

If theft happens during shipment

If intrusion happens during shipment

If the product gets perished before reaching the consumer

If product gets crushed during the shipment

If wrong order is sent to a customer

If your location is not serviceable by our courier partners

If the order contains an item that is no more available or is out of stock



Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.





Late or missing refunds (if applicable)



If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@chennaistar.in.